Privacy Policy – T’s and C’s

Privacy Policy…

This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or otherwise use my services through ; or it’s related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Woocommerce or any third party services you access through Woocommerce. You can reference the Privacy Policies of these companies to learn more about their practices. 

To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of clothing for example) if you contact me directly. 

When you access or use our services, Woocommerce automatically collects information about you, including log information and device information. Woocommerce uses different technologies to collect information, including cookies and web beacons. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

I rely on a number of legal bases to collect, use and share your information, as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.

If necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services and compliance with third party companies’ terms and conditions, such as Royal Mail, Woocommerce, PayPal, Clearpay and Stripe.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows;

Woocommerce, PayPal and Stripe. I share information with these companies as necessary to provide you my services and comply with my obligations to their terms and conditions.

Royal Mail. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your information with these third parties, but only to the extent necessary to perform these services. 

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to; (a) respond to legal process or to government requests (b) enforce my agreements, terms and policies (c) prevent, investigate and address fraud and other illegal activity, security or technical issues (d) protect the rights, property and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements. I generally keep your data for 5 years. 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below;

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. 

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to my processing of some of your information based on my legitimate interests. I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information  (and without prejudice to any other rights you may have) you have the right to do so with your local data protection authority. 

Seller Details…

Suzanne Howley; 27 Conway Avenue, Winsford, Cheshire, CW7 1LJ.